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Karnival is a content and e-commerce platform that is creating a safe ecosystem for Korean Culture enthusiasts in India whilst promoting IndiaxKorea's relationship through its distinguished set of merchandise.  It is your one-stop destination for K-...

Returns, Refunds, Cancellation & Exchange Policy

Any cancellations, returns or exchange are governed by this policy ("Return Policy").

Currently, we DO NOT entertain any claims of returns or exchange.

1. Cancellations

An order once placed cannot be canceled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion.

2. Refunds

If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within 15 days or offer credit on a future purchase in the form of a Karnival voucher. 

In case of any delays or assistance, please contact us at OR +918356881051

3. RTO

Incase of RTO the management can take any actions against the customer with regards to their future orders.

If order is not accepted after 3 attempts and returned to our warehouse, the order will only be dispatched again if the said amount is  paid by online method along with a small fee if necessary